Shipping & Returns

Most items are in stock and will ship within two business days of when you place your order. You will be sent an email with tracking information. 


Please refuse delivery of any package that has noticeable damage to the shipping container and would likely affect the unit or if you hear broken glass from inside the packaging.


In the unfortunate event that your merchandise arrives with damage, please notify Support via email within 24 hours of the product being delivered to your home. All returns must be authorized and must be returned in original packaging in new condition.


Due to the specialty nature of this new phototherapy equipment, all sales are final and no returns will be accepted.  Exchanges for inoperable devices are allowed if covered by warranty. 





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